Live Site Status Update
ORIGINAL NOTIFICATION: We are experiencing a system issue which may be affecting Express Checkout, PayPal APIs, Virtual Terminal, and Website Payments Pro Payflow Edition (PayPal Payments Pro in US) on the Live Site. We will send an update with additional details within the next 15-30 minutes.
Sent Jan 27, 11:15 PM PST by SA
Start time: Jan 27, 11:04 PM PST (Jan 28, 7:04 AM GMT)
Estimated time for resolution: TBD
At this time, there is no alternative work-around.
If you have questions, contact PayPal Merchant Technical Services by filing a ticket; refer to PP-LIVE-3008.
UPDATE 1: We are experiencing an ongoing system issue which may be affecting Express Checkout, PayPal APIs, Virtual Terminal, and Website Payments Pro Payflow Edition (PayPal Payments Pro in US) on the Live Site.
Merchants may encounter 10001 - Internal error when processing API calls. We are working towards resolving the issue.
Sent Jan 27, 11:50 PM PST by SA
UPDATE 2: Our technical teams are continuing to actively troubleshoot the issue.
Please also note that users may not see recent transactions in the Account History. We will provide an update as soon as the issue is resolved.
Sent Jan 28, 12:46 AM PST by SA
Update 2: Major Impact to Express Checkout, PayPal APIs, Virtual Terminal, and Website Payments Pro Payflow Edition (PayPal Payments Pro in US) - Jan 27
Site or Service Name: PayPal Live Site | Last Update: Jan 28, 2:48 AM CST
Service or Site Name:
PayPal Live Site